Welcome to Resort Infosys

hospitality IT solution provider

We represent protel company, leading software provider with over 10.000 hotel installations .
Please, download presentation file: protel PMS – PRESENTATION

Best-of-breed cloud hospitality information systems

online sales

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online sales

Discover Optimization


icon Discover HIS


Discover HIS

Wellness & SPA

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Wellness & SPA

Discover Aktivnosti & SPA
  • HOTEL VANDER, design hotel, Ljubljana

    "Protel je nepogrešljivo orodje in »must have« vsakega hotela. Je zelo pregleden in logičen rezervacijski sistem, ki močno olajša delo receptorjev. Povezava online rezervacijskih sistemov s sistemom Protel prihrani čas namenjen usklajevanju cen in razpoložljivosti sob ter zmanjšuje tveganje za napake in s tem povezane overbookinge. Protel ima mnogo funkcij, ki omogočajo izvoz podatkov po najrazličnejših kategorijah, kar je pomembno orodje za najrazličnejše analize in follow up gostov."

     Amanda Vujadinovič, Vander Urbani Resort

  • HOTEL PARK, HOSTEL PARK, HOSTEL TREZOR, Ljubljana - multi property instalacija

    Protel is “must-have” tool to manage and optimise occupany of our hotel. With professional support from MC sistemi it makes a perfect combination for our business.  Using 2way connection to channel managment system we are now saving up to 30 hours per week by not having to maintain each online sales channel separately. Instead we can fully concentrate on guest relations by personally interacting with each and every client before, during and after their stay to ensure repeat visits.

    Darko Kudeljnjak,  gen.manager


    "protel scored points in all decision-relevant areas: clearly their Service and Support package, as well as the range of functions offered in their Multi Property Edition (protel MPE), is impressive."

    Bernhard Sebesta, IT Manager, Falkensteiner Hotels & Residences

  • PARK HOTEL, HOSTEL PARK HOSTEL safe, Ljubljana - multi property installation

    "Protel is a tool that helps us extensively in all areas that are important for decision support.
    Their service and support is also set all the functions offered by the version "Multi Property" is impressive. "

    Darko Kudeljnjak, Director of Park Hotel

  • Eurotas_logo

    Eurotas hoteli, Slovenija Eurotas hoteli, Slovenija Hotel Evropa, Celeia - Celje / Hotel Piran, Barbara - Portorož
  • Bohinj_ECO_logo

    Bohinj ECO hotel Bohinj ECO hotel, Bohinj, Slovenia 100 sob in wellness, SPA, aquapark
  • cus


    Cruise ship Serenissima Criuse ship Serenissima
  • tsm


    Toplice Sv.Martin Toplice Sv.Martin LifeClass hotel group; wellness/spa hotel with 200+ rooms
  • hply


    Hotel Holiday Hotel Holiday, Zagreb 150 rooms, seminar & city hotel
  • park


    Hotel Park, Ljubljana Hotel Park, Ljubljana
  • eme


    Hotel Emerald, Priština Pristina`s first five star Hotel and Convention Centre with the facilities of a superb Resort.
  • Kwarner

    Hotel Kvarner Palace, Crikvenica, Croatia

    Crikvenica, Kvarner

  • falk


    Falkensteiner Hotels, Croatia Several resort hotels in Austria, Croatia, Serbia
  • logo

    Grand Hotel Rogaska, Slovenia Rogaška Slatina, Slovenija

Introducing Resort Infosys

Dedicated software solution provider for Hospitality business

Ready for cloud

Connect and do business with your guests, wherever they are. Business was never as mobile as today.

The concept behind protel Air?

Simple! Advanced software delivered via an internet browser saves valuable time. Time spent maintaining a costly IT-infrastructure locally, for example.

protel Air is a comprehensive hotel management solution that reliably supports all areas of front office work, irrespective of the scale of operations.

Thanks to the cloud, the range of traditional functionalities are improved and updated behind the scenes, guaranteeing a robust and finely tuned toolset for the demanding professional.

Discover the power, take the tour!





protel MPE: Taking hospitality to new heights

As a central property management system, protel MPE can transform even a global hotel chain into a single unit. All connected hotels access the same guest information from a central database. Data and functions are available in real time at every property. And you can reap the enormous benefits of having clean data stocks and lean business processes.

The protel Multi Property Edition offers reservation, marketing and reporting in one package so you can monitor and control all your activities, revenues and reports across your entire organization. If you have difficulties in exporting extended or unlimited data to the hotel central database or another hotel due to slow internet connectivity, we also have a solution for you. Just let us know what your requirements are.


< CRM >

Hotel software for guest relationship management

Guests aren’t simply buying a room but an experience. The point of Guest Relationship Management is to provide a top quality experience for guests that goes beyond just an average hotel stay. Guest Relationship Management enables hotels to differentiate themselves by starting and maintaining relationships with their most loyal guests. By building more unique preferences the hotel can better customize the stay and tailor special guest programmes, services and promotions.

Based on onsite transactions, hotel preferences, room and meal preferences, total monies spent, the protel guest profile arms the hotel with information to action real positive communication with the guests. For the hotels, GRM incorporates online social profiling, a mobile loyalty program, and direct-to-consumer marketing. For the guests, GRM allows them to use the app to interact with the hotel — requesting wake up calls, asking concierge for recommendations, etc.

Mobile friendly

Your mobile property management system

Hotel software by protel: You do not need to rely on a computer to use hotel software from protel. All functions you need are available to you on your smartphone or tablet PC no matter where you are.

… For hotel manager and hotel guest ! See for yourself and enjoy the protel “mobile together” tour !


protel Online distribution

protel for Online Booking

Marketing hotels using electronic distribution channels is a chance and challenge at the same time. Never before has there been such a wide range of possibilities for placing offers on the global market: online booking machines, central reservation systems (CRS), global distribution systems (GDS), multi channel managers and internet distribution systems (IDS). The number of internet reservation platforms and technological developments such as mobile terminals continue to increase rapidly as well.

Finding the most effective and profitable distribution channels for a specific hotel type in a particular destination – by provider and number of channels – belongs to the most important issues for a sustainable online success. It is particularly important to strategically choose the “right” distribution channels and, at the same time, to limit effort and costs for the company. Regardless of which solution you decide upon – protel supports all your connections to the world of online booking! The main principle of protel hotel management systems is managing data and reservations centrally and in real time. That means you maintain your data and rates in your protel hotelsoftware system while protel manages the distribution.


Happy clients

Nearly 10,000 hotels, hotel management schools and hospitality companies (including 3,000 SaaS registrations) all over the world use protel software solutions. From small individual hotels to large international hotel chains, protel offers the ideal solution for all needs.

See for yourself and become one of them!

protel clients – reference list


Latest from our blog

Web Booking reservations increase profits

protel WBE - web booking engine

How the protel WBE web reservation system can add value to hotels' online sales strategy and support their efforts to increase direct Internet sales, thus reducing provisions of OTA channels. Check it on hotel's web site. Read more

Real-time communication with protel at the ITB 2015

“Mobile. Together.”

is protel’s motto this year at the ITB in Berlin. At the world’s leading travel trade show, the software provider from Dortmund is presenting new software solutions to bring everyone in the hotel closer together. Hoteliers, hotel employees, and hotel guests communicate easily and in real-time using any type of device. (more…) Read more

Connect and do business with your guests, wherever they are. Business was never as mobile as today.

SaaS / Cloud Computing

Enjoy the benefits of outsourcing a secure IT infrastructure

The terms Cloud Computing and Software as a Service or in short SaaS are commonly used among most people who work with a computer. Defining both or even differentiating one from another is a different matter. So what exactly are we talking about? (more…) Read more

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